Key Benefits

Points of difference

KEY BENEFITS

The SPEAK Programme is unique.

Its 1.5 hour training minimally impacts the business in, cost to deploy and implement.

Its practical approach avoids a clinical focus, facilitating psychological safety and mitigating risks.

The powerful acronym encourages conversation and reduces stigma.

Real costs

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1.5 hours training time. Minimum impact on business in cost to deploy and implement

Difference

Description

Advantage

Minimal business impact: Training

1.5-hour training time (no pre coursework required).

Minimal time investment required for the participant to master the programme.

1.5-hour personalised coaching support (where necessary).

Significant difference in mitigating business impact.

Minimal time taken out of business for training participation. 1.5 hours vs other courses that range between half to two days training time.

Recovery of 1.5 hours of work time over five days may be easily achieved.

1.5 hours to deploy

Less cost to deploy, given minimal time taken out of the business for training participation.

Wage cost comparison for partner on $650,000.00 to attend course:

SPEAK

Other courses

$493

$1,233 (half day)

$4,935 (two days)

Wage cost comparison for partner on $650,000.00 to attend course:

SPEAK

Other courses

$92

$242 (half day)

$615 (two days)

Cost comparison does not include dollars lost from fee earning employees.

Minimal business impact to implement process

SPEAK’s goal is to triage quickly to professionals.

Mitigates excessive investment of time by participant and leader (referrer)

Psychological safety

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Practical corporate approach; avoids clinical focus on disorders

Difference

Description

Advantage

Framework considers psychological safety

Does NOT provide training on specific mental disorders.

The programme focus is about identifying Signs® an individual is experiencing a mental health concern and to facilitate prompt triage to professionals (where necessary).

Focus is on the Signs® an individual is experiencing a mental health concern not specific mental health disorders. This facilitates psychological safety by mitigating leader pathologizing self and colleagues.

Mitigates therapeutic conversations in the workplace.

Training on specific disorders may cause more harm than good.

Maintains programme focus of referral to professionals.

Less impact on business: less time spent thinking about and/or ascertaining disorders.

Non clinical focus

Process focused on ‘getting help’,rapid triage / referral.

SPEAK provides training that supports a referral process.

Leaders are equipped to navigate affected employees onto professional help.

The programme and language used teaches the leader and employees to facilitate a prompt referral process and not to act as a counsellor (conduct clinical conversations) and/ or to attempt clinical diagnosis.

Pre course considerations

Human resources to consider the impact of participating in the SPEAK Programme on participants with a background of mental health concerns and/or currently impacted by mental health concerns.

Considering privacy issues, impact of employee attendance to be discussed with the SPEAK® Facilitator.

Co facilitator assigned that is internal to organisation: Head of HR or Wellness Head to manage/ follow-up to ensure participants/ leaders are not adversely impacted by the programme.

Rigorous follow-up post programme to ensure participant psychological safety.

Responsibility on individual for their recovery.

The considered questioning process places the responsibility on the individual employee for their own recovery.

Branding (optional)

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Creates buy-in and ownership

Difference

Description

Advantage

Demonstration of management’s commitment to the wellbeing of staff

SPEAK is customised for your firm/ organisation. Customisation includes:

– organisation’s name;

– relevant leader sponsorship;

– organisation’s values; and

– organsation’s colour palette

Creates buy-in and ownership, by whole of organisation.

COVID 19 customisation

Programme customised for virtual deployment given COVID-19 restrictions.

Can be delivered remotely.

Mitigates requirement to travel.

Supports and normalises psychological impacts of COVID-19.

Marketing with clients

That the organisation supports the health of their employees.

Creates client confidence that consultants are supported with respect to their mental wellbeing and are mentally healthy.

Market leverage.

Branding includes

SPEAK Programme Booklet

PowerPoint Presentation

Train the Trainer Pack

Acronym

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Powerful acronym that mitigates stigma

Difference

Description

Advantage

SPEAK Acronym®

Easy to remember.

Creates a culture shift: catalyst for culture change.

Systemic organisational impact

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Facilitates a positive culture shift for ‘whole of organisation’ towards a high performing culture

Difference

Description

Advantage

Leader led orientation

Supports leaders to understand, initiate and role model effective mental health wellbeing practices.

Top-down approach for supporting mental wellbeing within the firm/organisation.

Framework provides leaders and employees with an easy to use support base.

Does not include training on specific mental health concerns

Focus on getting help (triage process) and identifying the Signs®, not on specific mental health disorders which may facilitate labelling.

Mitigates stigma.

Normalises the Signs® and that employees may feel stressed.

The quality of the conversations facilitated by SPEAK are about support and triage, not about diagnosis.

Corporate focus

Language and examples used applicable to the workplace.

Creates relevance and buy-in.

Trains groups within the organisation

Allows for the discussion of organisational systemic issues.

Identifies and reports on systemic issues.

Short training time

Easy to expand throughout the organisation.

Easily creates a cultural shift to reduce stigma and efficiently manage mental health concerns.

Relevant for senior leaders

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Scientific, evidence based with detailed referencing

Difference

Description

Advantage

Programme relevant for C Suite and senior leaders

SPEAK is a sophisticated, scientific programme that informs and supports high performing leaders.

Identifiable for high performers and senior leaders.

Programme content is clear, concise, and accessible allowing less impact on time executive allocates to the training.

Provides scientific information: highly referenced increasing programme credibility and thereby leader buy-in.

Succinct and to the point.

Empowers senior leaders to have a strategic eye on their employees.

Applicable to Australian and international leaders

References to local and international evidence-based research and data.

Programme can be deployed nationally and internationally, thereby provides a consistent approach across the organisation.

facilitates awareness for senior leaders to quickly assess and manage a situation

Does not leave management of concern to front line employees who have very little authority to support affected employee within the organisational context.

Staff feel supported and understood by senior leaders/ management: creating trust; the basis of a high performing culture.

Individual coaching support (optional)

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One on one sessions support practical application

Difference

Description

Advantage

Specific coaching

Upon completing the SPEAK Programme, leaders may be allocated a coach to discuss specific workplace concerns.

The leader gains knowledge and support on mental health issues relevant to their specific workplace needs.

Reinforces learning and/or message.

Easy to use Programme Booklet

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Succinct and easily accessible information

Difference

Description

Advantage

Programme Booklet

SPEAK provides leaders and employees with easy to use guidelines, strategies and resources for understanding, identifying, responding to and managing individual mental health concerns, and supporting mental wellbeing across the organisation.

Comprises high quality, comprehensive information that is easily accessible.

Clear, easy to use strategies and guides.

Examples used relate specifically to managing mental health in the workplace.

Language

Engaging;
Succinct; and
Up front.

As the focus is on triage, the end user does not need to concern themselves on the language around clinical issues or disorders.

Toolkit design. Easy to use tool kit

Provides clear step by step guidelines on:

Managing conversations about mental health concerns;
Managing/how to respond to a mental health crisis;
Supporting an individual in the workplace experiencing a mental health concern;
Selfcare; and
Extensive referral resources, websites, apps and books that may support an individual’s wellbeing in the workplace.

Step-by-step guides in managing mental health conversations and engaging relevant support for self and others.

Integrates well with other programmes

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Works well with other mental health programmes

Difference

Description

Advantage

Focus on triage and referral

Concise information that quickly equips leaders with skills, understanding and language to manage mental health concerns in the workplace and support middle management, Human Resources and other employees.

Programme integrates with other, more intense, programmes.

Comprehensively trained facilitators

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Over 30 years’ experience

Difference

Description

Advantage

Facilitator competency

Facilitators include:

Gnorizo Director and SPEAK Programme founder, Mina Candalepas (senior psychologist and corporate executive coach) and;
SPEAK Facilitators who undergo a rigorous selection and training process and are industry executive coaching professionals with over 30 years’ experience in corporate and clinical settings. Facilitators are supported/ supervised by the programme founder.

Clinical expertise to respond to complex client needs.

Train the Trainer (optional)

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Ability to expand across the organisation: national and global level

Difference

Description

Advantage

Train the trainer option available

Option available for organisation to be upskilled and to deploy SPEAK at a national and international level.

Significant decrease in cost to deploy.

Easy to expand across the organisation.

Rigorous programme development Governance

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Evidence based research; peer reviewed with subject matter experts

Difference

Description

Advantage

Programme development

Programme developed by a psychologist with over 30 years’ experience in clinical practice and organisational settings. Psychologist has treated over 5,000 clients.

Programme development was in consultation with psychiatrists/ psychologists who are subject matter experts in relevant field and senior Human Resources managers.

Practical yet evidence based best practice approach to managing concerns relating to mental wellbeing in the workplace.

Peer reviewed

Rigorous peer review process by:

Counselling psychologist;
Clinical psychologist;
Organisational psychologists;
Executive coaches;
Suicide risk specialist (psychologist); and
Motivational interviewing specialist (psychologist).

End user review

Feedback received through evaluation and qualitative data analysis.

National and international award winning finalist

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Finalist across the globe

Difference

Description

Advantage

Award winning programme

Achieved national and international finalist status as a part of mental wellbeing process for a large global law firm (40 countries and 11,371 employees)

In Australia, finalists in the:

Australasian Law Awards 2020, Excellence in Employee Health and Wellbeing Category
Lawyers Weekly Awards 2020, Wellness Initiative of the Year category

In the UK, shortlisted for:

People in Law Awards (Recognising the very best people achievements across the industry in UK & Ireland: entered into ‘Best Health & Wellbeing Initiative (for firms 750+)

In Asia, finalist in the:

Asia Employee Wellbeing Awards (Finalist for Emotional Wellbeing category out of 3,055 submissions)

Programme implemented nationally and internationally across four continents:

United Kingdom, Europe, Asia, Africa, Oceania

Continued successful uptake and international deployment

Created a culture change within whole of organisation

Real costs

Edit Content

1.5 hours training time. Minimum impact on business in cost to deploy and implement

Difference

Minimal business impact: Training

Description

1.5-hour training time (no pre coursework required).

Minimal time investment required for the participant to master the programme.

1.5-hour personalised coaching support (where necessary).

Advantage

Significant difference in mitigating business impact.

Minimal time taken out of business for training participation. 1.5 hours vs other courses that range between half to two days training time.

Recovery of 1.5 hours of work time over five days may be easily achieved.

Difference

1.5 hours to deploy

Description

Less cost to deploy, given minimal time taken out of the business for training participation.

Advantage

Wage cost comparison for partner on $650,000.00 to attend course:

SPEAK

Other courses

$493

$1,233 (half day)

$4,935 (two days)

Wage cost comparison for partner on $650,000.00 to attend course:

SPEAK

Other courses

$92

$242 (half day)

$615 (two days)

Cost comparison does not include dollars lost from fee earning employees.

Difference

Minimal business impact to implement process

Description

SPEAK’s goal is to triage quickly to professionals.

Advantage

Mitigates excessive investment of time by participant and leader (referrer)

Psychological safety

Edit Content

Practical corporate approach; avoids clinical focus on disorders

Difference

Framework considers psychological safety

Description

Does NOT provide training on specific mental disorders.

The programme focus is about identifying Signs® an individual is experiencing a mental health concern and to facilitate prompt triage to professionals (where necessary).

Advantage

Mitigates therapeutic conversations in the workplace.

Training on specific disorders may cause more harm than good.

Maintains programme focus of referral to professionals.

Less impact on business: less time spent thinking about and/or ascertaining disorders.

Description

Non clinical focus

Process focused on ‘getting help’, rapid triage / referral.

Advantage

SPEAK provides training that supports a referral process.

Leaders are equipped to navigate affected employees onto professional help.

Description

Pre course considerations

Advantage

Human resources to consider the impact of participating in the SPEAK Programme on participants with a background of mental health concerns and/or currently impacted by mental health concerns.

Considering privacy issues, impact of employee attendance to be discussed with the SPEAK® Facilitator.

Description

Co facilitator assigned that is internal to organisation: Head of HR or Wellness Head to manage/ follow-up to ensure participants/ leaders are not adversely impacted by the programme.

Advantage

Rigorous follow-up post programme to ensure participant psychological safety.

Description

Responsibility on individual for their recovery.

Advantage

The considered questioning process places the responsibility on the individual employee for their own recovery.

Branding (optional)

Edit Content

Creates buy-in and ownership

Difference

Demonstration of management’s commitment to the wellbeing of staff

Description

SPEAK is customised for your firm/ organisation. Customisation includes:

– organisation’s name;

– relevant leader sponsorship;

– organisation’s values; and

– organsation’s colour palette

Advantage

Creates buy-in and ownership, by whole of organisation.

Difference

COVID 19 customisation

Description

Programme customised for virtual deployment given COVID-19 restrictions.

Advantage

Can be delivered remotely.

Mitigates requirement to travel.

Supports and normalises psychological impacts of COVID-19.

Difference

Marketing with clients

Description

That the organisation supports the health of their employees.

Advantage

Creates client confidence that consultants are supported with respect to their mental wellbeing and are mentally healthy.

Market leverage.

Branding includes

SPEAK Programme Booklet

PowerPoint Presentation

Train the Trainer Pack

Acronym

Edit Content

Powerful acronym that mitigates stigma

Difference

SPEAK Acronym®

Description

Easy to remember.

Advantage

Creates a culture shift: catalyst for culture change.

Systemic organisational impact

Edit Content

Facilitates a positive culture shift for ‘whole of organisation’ towards a high performing culture

Difference

Leader led orientation

Description

Supports leaders to understand, initiate and role model effective mental health wellbeing practices.

Advantage

Top-down approach for supporting mental wellbeing within the firm/organisation. Framework provides leaders and employees with an easy to use support base.

Difference

Does not include training on specific mental health concerns

Description

Focus on getting help (triage process) and identifying the Signs®, not on specific mental health disorders which may facilitate labelling.

Advantage

Mitigates stigma.

Normalises the Signs® and that employees may feel stressed.

The quality of the conversations facilitated by SPEAK are about support and triage, not about diagnosis.

Difference

Corporate focus

Description

Language and examples used applicable to the workplace.

Advantage

Creates relevance and buy-in.

Difference

Trains groups within the organisation

Description

Allows for the discussion of organisational systemic issues.

Advantage

Identifies and reports on systemic issues.

Difference

Short training time

Description

Easy to expand throughout the organisation.

Advantage

Easily creates a cultural shift to reduce stigma and efficiently manage mental health concerns.

Relevant for senior leaders

Edit Content

Scientific, evidence based with detailed referencing

Difference

Programme relevant for C Suite and senior leaders

Description

SPEAK is a sophisticated, scientific programme that informs and supports high performing leaders.

Advantage

Identifiable for high performers and senior leaders.

Programme content is clear, concise, and accessible allowing less impact on time executive allocates to the training.

Provides scientific information: highly referenced increasing programme credibility and thereby leader buy-in.

Succinct and to the point.

Empowers senior leaders to have a strategic eye on their employees.

Difference

Applicable to Australian and international leaders

Description

References to local and international evidence-based research and data.

Advantage

Programme can be deployed nationally and internationally, thereby provides a consistent approach across the organisation.

Difference

facilitates awareness for senior leaders to quickly assess and manage a situation

Description

Does not leave management of concern to front line employees who have very little authority to support affected employee within the organisational context.

Advantage

Staff feel supported and understood by senior leaders/ management: creating trust; the basis of a high performing culture.

Individual coaching support (optional)

Edit Content

One on one sessions support practical application

Difference

Specific coaching

Description

Upon completing the SPEAK Programme, leaders may be allocated a coach to discuss specific workplace concerns.

Advantage

The leader gains knowledge and support on mental health issues relevant to their specific workplace needs.

Reinforces learning and/or message.

Easy to use Programme Booklet

Edit Content

Succinct and easily accessible information

Difference

Programme Booklet

Description

Comprises high quality, comprehensive information that is easily accessible.

Advantage

Clear, easy to use strategies and guides. Examples used relate specifically to managing mental health in the workplace.

Difference

Language

Description

Engaging;
Succinct; and
Upfront.

Advantage

As the focus is on triage, the end user does not need to concern themselves on the language around clinical issues or disorders.

Difference

Toolkit design. Easy to use tool kit

Description

Provides clear step by step guidelines on:

Managing conversations about mental health concerns;
Managing/how to respond to a mental health crisis;
Supporting an individual in the workplace experiencing a mental health concern;
Selfcare; and
Extensive referral resources, websites, apps and books that may support an individual’s wellbeing in the workplace.

Advantage

Step-by-step guides in managing mental health conversations and engaging relevant support for self and others.

Integrates well with other programmes

Edit Content

Works well with other mental health programmes

Difference

Focus on triage and referral

Description

Advantage

Programme integrates with other, more intense, programmes.

Comprehensively trained facilitators

Edit Content

Over 30 years’ experience

Difference

Facilitator competency

Description

Facilitators include:

Gnorizo Director and SPEAK Programme founder, Mina Candalepas (senior psychologist and corporate executive coach) and;
SPEAK Facilitators who undergo a rigorous selection and training process and are industry executive coaching professionals with over 30 years’ experience in corporate and clinical settings. Facilitators are supported/ supervised by the programme founder.

Advantage

Clinical expertise to respond to complex client needs.

Train the Trainer (optional)

Edit Content

Ability to expand across the organisation: national and global level

Difference

Train the trainer option available

Description

Option available for organisation to be upskilled and to deploy SPEAK at a national and international level.

Advantage

Significant decrease in cost to deploy.

Easy to expand across the organisation.

Rigorous programme development Governance

Edit Content

Evidence based research; peer reviewed with subject matter experts

Difference

Programme development

Description

Programme developed by a psychologist with over 30 years’ experience in clinical practice and organisational settings. Psychologist has treated over 5,000 clients.

Programme development was in consultation with psychiatrists/ psychologists who are subject matter experts in relevant field and senior Human Resources managers.

Advantage

Practical yet evidence based best practice approach to managing concerns relating to mental wellbeing in the workplace.

Difference

Peer reviewed

Description

Rigorous peer review process by:

Counselling psychologist;
Clinical psychologist;
Organisational psychologists;
Executive coaches;
Suicide risk specialist (psychologist); and
Motivational interviewing specialist (psychologist).

Difference

End user review

Description

Feedback received through evaluation and qualitative data analysis.

National and international award winning finalist

Edit Content

Finalist across the globe

Difference

Award winning programme

Description

Achieved national and international finalist status as a part of mental wellbeing process for a large global law firm (40 countries and 11,371 employees)

In Australia, finalists in the:

Australasian Law Awards 2020, Excellence in Employee Health and Wellbeing Category
Lawyers Weekly Awards 2020, Wellness Initiative of the Year category

In the UK, shortlisted for:

People in Law Awards (Recognising the very best people achievements across the industry in UK & Ireland: entered into ‘Best Health & Wellbeing Initiative (for firms 750+)

In Asia, finalist in the:

Asia Employee Wellbeing Awards (Finalist for Emotional Wellbeing category out of 3,055 submissions)

Advantage

Programme implemented nationally and internationally across four continents:

United Kingdom, Europe, Asia, Africa, Oceania

Continued successful uptake and international deployment

Created a culture change within whole of organisation

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